 |
|
 |
| Hotline: +84 936237786 | Email: nhan@vietourtravels.com |
|
Explore Northern part of Vietnam from the noisy of Hanoi to the relaxing cruise of Halong Bay. 4-day tour is aim to introduce places to visit in Vietnam, about the country, culture and history. Visit the Ho Chi Minh Mausoleum, Temples of Literature, Hanoi Old Quarter and enjoy local coffee while watching the life go by. Leaving Hanoi to Halong Bay, enjoy your overnight on a traditional wooden junk is the perfect way to relax and keep yourself away the buzzing of the city. DAY 1: HANOI ARRIVAL
Upon arrival in Hanoi, be met by the guide and private car and be transferred to the hotel for check-in.
Spend the rest of the day at leisure.
Overnight in Hanoi.
Notes: The itinerary can be flexible base on the arrival flight schedule; some sites can be visited today to have more time at sites or adding some other sites in the next day (with small surcharge).
DAY 2: HANOI CITY FULL DAY TOUR (B, L)
Start for family holiday is around Hanoi program. Hanoi capital is city of colonial villas and is a city of tranquil lakes. The city offers something for everyone to visit and it will leave you wishing to stay longer to explore the enthralling Hanoi capital.
Depart from your hotel in the morning for full day city tour of Hanoi. Temple of Literature will be your first visit. The place was the first University of Vietnam in 1076 established within temple to educate Vietnam’s mandarins, royalty and members of elite. Next is the One Pillar Pagoda and close by Ho Chi Minh Museum, Ho Chi Minh Complex and Ho Chi Minh House on stilt.
Ho Chi Minh's house on stilt - Ho Chi Minh Complex, Hanoi
After lunch, you will visit a fascinating Museum of Ethnology (closed Mondays). The museum is public exhibiting the ethnic groups of Vietnam and research centre.
Afterwards, take a walking tour through the narrow streets and alleys of Hanoi Old Quarter. The place was known as the ‘36 streets’ and is home of thousand small businesses. It’s a great area to explore and pause for photographs.
Ending yours day with a unique Northern Vietnamese art show - Water Puppet Show
DAY 3: HANOI - HALONG BAY (B, L, D)
The next program on family holiday is going to Halong Bay. There is no better way to explore the UNESCO World Heritage area of Halong bay is to spend an overnight trip on a charming boat.
The perfect way to see the UNESCO World Heritage area of Halong Bay is to spend a night aboard a charming boat. It is a truly a mystical destination surrounded by colourful floating villages and thousands of limestone islands.
Overview of Halong Bay
Leaving Hanoi to Halong bay at around 08.00. The drive is 3hr30mins to Halong Bay including a 30-minutes stop half way. Upon arrive at habour in Halong City towards noon and proceed with check-in on the cruise. Lunch will be served while the boat is cruising towards the bay. Enjoy some visits and activities in the afternoon (depending on the cruise’s itinerary) or you may wish just to relax on the boat. The boat will anchor for the night at quiet and peaceful place on the bay at night time. Dinner on the boat.
DAY 4: HALONG - DEPARTURE (B, L)
Enjoy your morning with the sun rises on Halong Bay and breakfast while the boat cruises slowly though the breathtaking scenery of Halong bay and back to the harbour. Check out the cruise and transfer back to Hanoi or Hai Phong City for your flight out. Good end
INCLUSIONS:
º Accommodation in a shared twin or shared double room central location and walking distance to shopping places.
º Check-in time at all hotels is 2.00PM and check-out time at all hotels is 12.00PM.
º Early check-in and late check-out is subject to availability with surcharge.
º Meals as mentioned (B= Breakfast, L= Lunch, D= Dinner)
º English speaking guide (for other languages upon request and supplements apply)
º Tours and transfers as mentioned by private air conditioned vehicle
º All entrance fees for mentioned visits
º Boat trip as mentioned in the itinerary
º Travel insurance
EXCLUSIONS:
º Other meals than mentioned
º Visas
º Services if not mentioned in itinerary
º International flights tickets
º Laundry, telephone calls and expenditure of a personal nature
º Tips
º All drinks, including water, soft drink and alcohol on all included or optional excursion
º Laundry, telephone calls and expenditure of a personal nature
NOTES:
º We strongly recommend the purchase of travel insurance (covering emergency medical evacuation) for trips to Vietnam.
º Prices are valid 30 days from date of quotation offer. Past this date price and conditions may be subject to change.
º The cost of flight tickets is subject to change without prior notice by the local airlines.
º Reservations made during peak period including (Christmas, New Year, Vietnamese Lunar New Year, National Holidays) may be subject to surcharge.
º Rooms at all hotels are available for check in only from 1400 on arrival day till 1200 on departure date.
º Please note that all the above services & tours have yet to be booked, they are proposed for your information only and we will not make any reservations before we receive your confirmation to do so.
º If one or some proposed service(s) is (are) not available at the time of booking, we will try to find other similar service(s) /alternative option at similar cost in order to avoid changes to the program.
TERMS & CONDITIONS
These terms and conditions constitute an agreement between you and Vietour Travel. By using the site you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly in case there are any changes. Continuing to use the site after a change has been made is your acceptance of those changes.
In these Terms & Conditions, The word “Company” refers to Vietour Travel. “Customer” means you and the Customer ‘s means your, the person who agrees to buy the tour and/or any person on whose behalf you agree to purchase the package tours, day trips, flights, car rental and other travel services provided by Vietour Travel.
1/ Prices
All rates shown on the website for tours, flights, train tickets, hotels and car rental are quoted in US dollars. Our team updates the rates according to the season and subject to availability. There will be special promotions during certain months of the year. Our sale consultants will advise The Customer of these promotions (if any) at the time of your request.
2/ Booking services with Vietour Travel
Bookings can be made to our office by email: hcns@vietourtravels.com or by call +84 98 373 0882. We will reply to your enquiry within 12hours. The booking will be processed as soon as we have received The Customer‘s confirmation and payment deposit as per instructions.
3/ Deposit
We require a payment deposit of 25% for package tours, day trips, cruises, car rental and other travel services to secure your booking.
Notes: We require full payment for all flights, train tickets, invitation letters (for visa approval at the airport) and hotel reservations in order to issue pre-paid vouchers for your services.
4/ Full payment
Full payment shall be received no later than 30 days prior to your arrival, or if the booking is made within 30 days of your arrival, full payment must be made upon the acknowledgement of your confirmation.
All payments shall be made either by telegraphic transfer (Bank wire) to our company account:
♦ Company’s name:
♦ Address:
♦ Bank accounts:
♦ Bank name:
♦ SWIFT CODE:
Notes: In the meantime, we also accept payment by Western Union, Credit Card Authorization or through our Paypal account. Our clients will be informed of the most convenient payment method by our sales consultants to save time and money.
5/ Vouchers
Vietour Travel will issue the official vouchers and invoices to you as soon as the booked trip is confirmed and payment is completed. A service voucher will be sent by email / fax or regular mail depending on your wishes.
6/ Refund of Unused Services
No refunds or exchanges can be made in respect of accommodation, meals, sightseeing tours, transport or any other services which are included in the Tour price but not utilized by the Tour member.
7/ Changes made by The Customer
In case The Customer has to change the confirmed itinerary for certain reasons, we are happy to assist subject to the following fees and conditions:
♦ Domestic airfare: Minimum US$20/person plus the airlines fee.
♦ International airfare: Minimum US$30/person plus the airlines fee
♦ Domestic land arrangement: Minimum 40/person plus the supplier’s fee.
♦ International land arrangement: Minimum US$40/person plus supplier’s fee.
Where travel documents and tickets have been issued, your changes can be only made subject to the availability of the airlines and the supplier’s conditions at that time. Kindly be advised that you may not be allowed to change the outbound date of departure on most discounted airfares. Please note, most discounted domestic airfares and air reservations for groups do not allow changes to be made to the date of departure for any pre-booked flights. Accommodation and cruises cannot be changed and revised within 2 working days prior to departure.
8/ Changes made by the Suppliers/Vietour Travel
Regrettably, amendments may sometimes be necessary and errors occasionally happen. We reserve the right to make changes or correct errors at any time both before and after our confirmation. Flight timings, aircraft types and routings, train schedules and cruises are subject to change for operational and technical reasons. If changes need to be made to your itinerary, we will inform you as soon as it is reasonably possible.
9/ Cancellation made by The Customer
For certain reasons, if The Customer has to cancel his booked tour/travel services with Vietour Travel, we will obviously be sorry not to be able to serve you and will accept the cancellation subject to the cancellation fees and conditions as listed below:
♦ More than 45 days prior to your departure day: No charge
♦ Between 30 and 44 days prior: deposit is forfeited
♦ Between 11 and 20 days prior: 30% of the tour price is charged
♦ Between 6 and 10 days prior: 50% of the tour price is charged
♦ 5 days prior: 100% of tour price is charged
10/ Force Majeure
If as a consequence of “Force Majeure” (as defined below), Vietour Travel is obliged to curtail, alter, extend or cancel the Tour, you shall not be at liberty to maintain a claim for compensation or otherwise for any loss arising as a consequence of said curtailment, alteration, extension or cancellation of the Tour.
“Force Majeur” means Acts of God, natural disasters, adverse weather conditions, fire or other destruction of any vessel, craft or vehicle to be used in connection with a holiday, destruction or damage to holiday accommodation, riots, acts of war, civil commotion, exercise of legislative or government action, municipal or military or other authority, strikes, industrial action, requisition of equipment, mechanical breakdown, shortage of fuel, insolvency or default of any carrier or service connected with the Tour, fraud perpetrated against Vietour Travel.
11/ Travel Documentations
All Customers must be in possession of a valid passport and necessary visas or permits at the commencement of travel. All such documentations are the sole responsibility of the client. Your travel advisor may assist you in applying for the necessary travel documentation upon request Vietour Travel accepts no responsibility or liability whatsoever for the failure of clients to obtain appropriate documentation.
12/ Insurance
Since our package tours, day trips and other travel services DO NOT INCLUDE TRAVEL INSURANCE you are required to obtain your own full travel insurance. It is your responsibility to read your insurance policy before you travel and ensure that the insurance scheme provides you with the requisite level of cover.
13/ Luggage Allowance
In accordance with the regulations of Vietnam Airlines, the free baggage allowance within Vietnam is 20 kg for economy class and 40 kg for business class, plus limited carry-on luggage. Excess baggage charges are the sole responsibility of the client. Regulations within Vietnam specify that all suitcases must have a locking device attached. Failure to follow this regulation may result in refusal by airport staff to load suitcases onto the aircraft.
14/ Liability
Vietour Travel is not responsible for any loss, injury or damage sustained by Customers. Additional expenses incurred due to delays, accidents, natural disaster, political actions and unrest must be borne by Customers.
15/ Complaints
If you have a problem during your trip, it is a legal requirement that you bring it to the attention of the relevant suppliers (e.g. hotelier or airline) as soon as possible. We hope that any complaint which you may have can be handled amicably and efficiently. Our Operations staff are empowered to deal with complaints on the spot. However, where a complaint is not dealt with to the Customers’ satisfaction, Vietour Travel management can be reached at any time. You can contact our General Director by email at hcns@vietourtravels.com or on our Customer Hotline: +84 983 730 882 (24/7) for a quick response.
|
